Shipping policy

When will my order ship?
All in-stock items will ship within 15 to 20 business days after you place your order. Any orders placed over the weekend will be processed the following Monday （or the next business day if Monday is a holiday）.

How long will it take for my order to arrive?
All orders are shipped with a tracking number that you can use to track the shipment of your package.

Do you ship internationally?
We ship worldwide at low rates. Shipping costs are calculated at checkout. Please note that international orders may be subject to customs duties and taxes upon arrival.

How do you ship?
For in-stock products we ship products to your door using international courier. For customized and wholesale products we offer ocean freight service to shipping （For customized and wholesale orders please contact ：info@yangyangpet.com）

How do I track my order?
At checkout, you can choose to receive tracking SMS alerts. Tracking numbers will also be sent to your email address. All shipment and tracking information are available.